contactcenteraiplatform.googleapis.com

Google Cloud Contact Center AI Platform is a contact-center-as-a-service product for voice and digital customer interactions. It provides omnichannel contact-center capabilities, including web/mobile support experiences, routing, chat, SMS, and voice workflows.

2 integrations · REST

Google Cloud CCAI Platform exposes tenant-scoped HTTP APIs for Apps and SMS integrations; docs indicate developer-managed API credentials are required, but no public OpenAPI/GraphQL/MCP/CLI surface was found for this domain.

discovered 2mo ago

REST · OpenAPI2

CCAI Platform Apps APIdiscoveredrest
CCAI Platform SMS APIdiscoveredrest

Credentials

CCAI Platform API credential (API user token or API key/secret pair)compoundGet key ↗

In the CCAI Platform portal, go to Developer Settings and use API Credential management to add an API credential. The docs explicitly say to "Add an API credential" there for API use. Some endpoint docs refer to an API user token used as a password, while the SMS API docs mention an API key/secret pair created from the same area.

conventions · 0/8 published

integrations.json✗/.well-known/integrations.json
llms.txt✗/llms.txt
API catalog✗/.well-known/api-catalog
OpenAPI document✗/api/schema/, /openapi.json, /swagger.json, /api/openapi.json, or /v1/openapi.json
MCP server card✗/.well-known/mcp/server-card.json
OAuth protected resource✗/.well-known/oauth-protected-resource
Agent card✗/.well-known/agent-card.json
Agent skills✗/.well-known/agent-skills/index.json

Publish these signals → /publishing