staircase.ai
Staircase AI, now part of Gainsight, is a customer intelligence platform that analyzes customer conversations and account activity to surface risk, health, and expansion signals. It is used by customer success and revenue teams to monitor account status and retrieve customer context.
staircase.ai exposes a documented remote MCP server at https://mcp.staircase.ai/mcp, authenticated with user-generated OAuth 2.0 client credentials exchanged for a bearer token; no public REST, GraphQL, or Staircase-specific CLI surface was found.
Point your MCP client at the server URL and approve access in the browser. The server accepts a Client ID Metadata Document (CIMD), so the client authenticates with its own hosted URL as the client_id — nothing to register.
conventions · 0/8 published
- integrations.json✗
/.well-known/integrations.json - llms.txt✗
/llms.txt - API catalog✗
/.well-known/api-catalog - OpenAPI document✗
/api/schema/, /openapi.json, /swagger.json, /api/openapi.json, or /v1/openapi.json - MCP server card✗
/.well-known/mcp/server-card.json - OAuth protected resource✗
/.well-known/oauth-protected-resource - Agent card✗
/.well-known/agent-card.json - Agent skills✗
/.well-known/agent-skills/index.json
Publish these signals → /publishing